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Debt Collection16 September 2025

On the Road Fees and the National Credit Act.

The issue of "on the road" (OTR) fees in vehicle finance has generated significant debate, primarily due to the compliance notices issued by the National Credit Regulator (NCR) against major financial service providers. The NCR alleges that Volkswagen Financial Services, BMW Financial Services, and Mercedes-Benz Financial Services unlawfully charged consumers OTR fees when financing vehicle purchases. These fees encompass various costs such as pre-delivery inspections, licensing, registration, fuel, and other dealer-related expenses, traditionally negotiated between dealers and consumers.

The central contention revolves around the interpretation of sections 100, 101, and 102 of the National Credit Act 34 of 2005. The NCR posits that section 102 delineates a closed list of permissible charges that can be included in the principal debt, thereby excluding OTR fees. In contrast, the credit providers assert that their role is limited to financing the purchase price, including any OTR fees transparently agreed upon with consumers.

While it is true that section 102 outlines specific categories of fees that may form part of the principal debt, it also allows for associated services directly related to the purchase price. Thus, optional extras can be included as long as they are not misrepresented as the fees listed under section 102. This nuance underlines the importance of clear communication between credit providers and consumers regarding OTR fees. Consumers should be fully informed about their options, including whether to finance these fees or pay them upfront.

Ultimately, ensuring compliance with legal stipulations while preserving consumer choice is paramount. The clarity in defining OTR fees, along with transparent pricing structures, will empower consumers to make informed decisions regarding their vehicle financing, thus fostering a fairer industry standard. As the matter progresses through legal channels, the implications for both consumers and credit providers remain crucial.

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This article is intended for general information purposes only and does not constitute legal advice. For advice specific to your circumstances, please contact Nick Elliot for a confidential consultation.

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